Terms of Service
Effective date: September 22, 2026
These Terms of Service ("Terms") apply to your use of mojavehaulco.com and the services provided by Mojave Haul Co, LLC ("Mojave Haul Co," "we," "us," "our"), including junk removal, hauling, and material delivery. By using our website or booking our services, you agree to these Terms.
Our services
We provide junk removal, hauling, and material delivery in Las Vegas, Henderson, and surrounding areas. We may decline any job at our discretion, including jobs outside our service area or jobs we can't complete safely. We may change or stop offering any service at any time.
Quotes and pricing
We provide free on-site quotes after we see the items or job. Junk removal pricing is based mainly on the volume of items removed, along with factors such as weight, labor, and access. A minimum charge applies. Some items, such as mattresses, tires, appliances, or heavy materials like concrete, may carry additional disposal fees, and we'll let you know before we begin. Material delivery pricing is based on the type and quantity of material and the delivery location.
Your final price may differ from your quote if the items or job conditions differ from what was shown or described, such as additional items, heavier materials, or harder access. Quotes may also change if the job is scheduled well after the quote was given. We'll tell you about any price change before we begin, and you can decline the changed work.
Scheduling and cancellations
Arrival times are estimates. Traffic, weather, and earlier jobs can cause delays, and we'll do our best to keep you updated. If you need to cancel or reschedule, please let us know as early as possible. We may charge a fee for cancellations made after our crew is already on the way or on-site.
Your responsibilities
By booking a job, you confirm that:
You're at least 18 years old and able to agree to these Terms.
You own the items to be removed, or you have authority from the owner to have them removed and disposed of.
You've clearly identified which items go and which stay. We aren't responsible for removing items you pointed out or left in the area designated for removal.
If you won't be present, you've given us clear written instructions and, where needed, marked or separated the items to be removed.
You've removed any valuables, cash, documents, and personal items from furniture, drawers, boxes, and bags.
We have safe, legal access to the property and the items, including any gate codes, keys, or permission from a landlord, HOA, or property manager.
Children and pets will be kept safely away from the work area.
Rental, eviction, and estate cleanouts. If you're a landlord, property manager, real estate agent, or family member arranging removal of items that belong to someone else, you're responsible for making sure you have the legal right to dispose of them. This includes following any legal notice and waiting periods for a tenant's belongings. You agree to be responsible for any claims, costs, or disputes that arise if you didn't have that right.
Unsafe conditions
Our crew's safety comes first. We may pause, stop, or decline a job if we find unsafe conditions, such as biohazards, needles, mold, pest infestations, structural hazards, or threatening behavior. If we stop a job partway through, you'll be charged only for the work completed.
Items we don't accept
For safety and legal reasons, we don't haul hazardous materials. These include paint, chemicals, solvents, fuels, oils, pesticides, asbestos, medical waste, ammunition, explosives, propane tanks, and any other items restricted by law or by disposal facilities. We may also limit or decline tires. If hazardous items are found in a load, we may leave them behind. You're responsible for any costs or fees that result from hazardous items hidden in or mixed into a load.
Ownership and disposal of items
Once items are loaded onto our truck or trailer, they become our property, and we may donate, recycle, or dispose of them as we see fit. We can't guarantee that items can be recovered after removal, so please double-check before we leave.
Material delivery
For material deliveries, you're responsible for choosing the drop location and making sure it's safe and accessible. Delivery vehicles and trailers are heavy. We aren't responsible for damage to driveways, curbs, sidewalks, landscaping, sprinklers, or underground lines at a drop location you choose. Quantities are approximate and may vary slightly. Applicable Nevada sales tax will be added to material purchases. Once delivered, materials can't be returned.
Trailer rentals
Trailer rentals are covered by a separate rental agreement, which you'll sign at the time of rental.
Property damage
We take care to protect your property. If something is damaged by our crew during a job, report it to us within 48 hours of the job, with photos. We'll review it, and if we're responsible, we'll repair it, replace it, or pay the reasonable cost to fix it, at our choice.
We aren't responsible for:
Pre-existing damage or wear.
Minor, unavoidable marks from moving heavy items through tight spaces.
Damage resulting from conditions you didn't tell us about.
Payment
Payment is due when the job is complete unless we agree otherwise in writing. We accept cash, checks, major credit and debit cards, and bank transfer (ACH). Card and ACH payments are processed through our invoicing system. Returned checks may be subject to a returned-check fee as permitted by Nevada law. We may delay or decline future services until past-due balances are paid. Unpaid balances may be sent to collections, and you're responsible for reasonable collection costs where permitted by law.
Photos and video
We may take photos and video during jobs. How we use them, including in our marketing, is explained in our Privacy Policy. If you'd prefer we not use photos or video from your job, just let us know.
Text messages
By providing your phone number, you agree to receive text messages from Mojave Haul Co about your quote, appointment, or job. If you separately opt in, you may also receive occasional marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of all texts, STOP MKT to opt out of marketing texts only, or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive marketing texts is not a condition of purchase. See our Privacy Policy for how we handle your information.
Limitation of liability
Except for property damage handled as described in the Property damage section above, and to the fullest extent permitted by law, our total liability for any claim related to our services is limited to the amount you paid for the job. We aren't liable for indirect or consequential damages, such as lost profits or loss of use. Nothing in these Terms limits liability that can't be limited under Nevada law.
Website use
The content on mojavehaulco.com, including our logo, text, photos, and videos, belongs to Mojave Haul Co, LLC and may not be copied or used without our permission. Our website is provided "as is," and we don't guarantee it will always be available or error-free.
Governing law
These Terms are governed by the laws of the State of Nevada. Any dispute will be handled in the state or federal courts located in Clark County, Nevada.
General
These Terms, together with your quote or invoice and our Privacy Policy, make up the full agreement between you and Mojave Haul Co. If your written quote or invoice conflicts with these Terms, the quote or invoice controls. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later.
Changes to these Terms
We may update these Terms from time to time. Changes will be posted on this page with a new effective date. The Terms in effect when you book a job apply to that job.
Contact us
Mojave Haul Co, LLC
Henderson, NV
Email: luke@mojavehaulco.com
Phone: (725) 777-5868