Privacy Policy
Effective date: September 22, 2026
Mojave Haul Co, LLC ("Mojave Haul Co," "we," "us," "our") respects your privacy. This policy explains what information we collect through mojavehaulco.com and in providing our services, how we use and share it, and the choices you have.
Information we collect
Information you give us. When you contact us by phone, text, email, or through our website, or when you book a job, we collect the information you provide. This may include your name, phone number, email address, service address, photos of the items or job, and details about the work you need. When you pay for a job, your payment is processed by our payment provider. We don't store your full card number.
Information from others. Sometimes we receive your information from someone else, such as a property manager, real estate agent, or family member who books a job on your behalf. We may also contact you about items you've listed publicly, such as on an online marketplace.
Information collected automatically. When you visit our website, some technical information may be collected through cookies, device identifiers, and similar tools. This can include your IP address, browser and device type, pages viewed, how you arrived at our site, and general location.
Photos and video from jobs. We take photos and video before, during, and after jobs for our records, quality control, and marketing.
How we use your information
We use your information to respond to your questions and provide quotes; schedule, perform, and invoice your job; process payments; send appointment reminders and job updates; send occasional marketing emails or texts if you've opted in; keep business, tax, and accounting records; improve our website and services; and advertise our services and measure how well our advertising works.
Job photos and video in our marketing
We may share photos and video from jobs on our website and social media (such as YouTube, TikTok, Instagram, and Facebook) to show our work. We do not show your face, name, house number, license plates, or other personal details without your permission. If you'd prefer we not use any photos or video from your job, just tell us before or after the job, and we'll leave it out or take it down.
Who we share it with
We do not sell, rent, or trade your personal information. We share it only as needed to run our business:
Service providers. These include scheduling and invoicing software, payment processors, banking and accounting tools, email and phone providers, photo storage, our website host, and analytics and advertising platforms. These providers may use your information only to perform services for us.
Legal and safety reasons. We share information when required by law or to protect our rights, our customers, or others.
Business changes. If our business is sold, merged, or restructured, your information may transfer to the new owner under this policy.
Emails and text messages
If you give us your phone number, we may text you about your quote, appointment, or job. If you separately opt in, we may also send occasional marketing texts, such as promotions or seasonal offers. Consent to marketing texts is not required to use our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of all texts, STOP MKT to opt out of marketing texts only, or HELP for help. Mobile numbers and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
If you opt in to marketing emails, you can unsubscribe at any time using the link in any email. We'll still send emails about your quotes, jobs, and invoices.
Cookies and analytics
Our website uses cookies for basic site functionality, analytics, and advertising.
We may use Google Analytics to understand how visitors use our site. Google Analytics uses first-party cookies, and when combined with Google's advertising features, may use them together with third-party cookies and identifiers to help us understand our visitors and measure our ads. To learn how Google uses this data, see "How Google uses information from sites or apps that use our services" at policies.google.com/technologies/partner-sites. You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.
Our forms may use Google reCAPTCHA to prevent spam. Its use is subject to Google's Privacy Policy and Terms of Service.
Advertising and remarketing
We may use Google Ads and Meta (Facebook and Instagram) to advertise online, including remarketing, which means showing our ads to people who have previously visited our website.
Third-party vendors, including Google, show our ads on sites across the internet. Third-party vendors, including Google, use cookies and device identifiers to serve ads based on your past visits to our website and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our site and other sites on the internet. Google's use of this data is governed by the Google Privacy Policy at policies.google.com/privacy.
How to opt out:
Google: Opt out of personalized advertising at myadcenter.google.com.
Other vendors: Opt out of many third-party vendors' use of cookies for personalized advertising at optout.aboutads.info or optout.networkadvertising.org.
Meta: Manage ad preferences in your Facebook or Instagram settings.
Mobile devices: Limit ad tracking through your device's settings.
Tracking across websites
Third parties, including those listed above, may collect information about your online activity over time and across different websites. Our website does not currently respond to browser "Do Not Track" signals. You can block or delete cookies in your browser settings, though some site features may not work properly.
How long we keep information
We keep your information as long as needed to provide our services, maintain business records, and meet legal, tax, and accounting requirements. After that, we delete it or keep it in a form that no longer identifies you.
Your choices and rights
You can ask to review, correct, or delete the personal information we hold about you by emailing luke@mojavehaulco.com. We'll respond within a reasonable time. We may need to keep certain records, such as invoices and payment records, to meet legal or tax obligations.
Nevada residents
Nevada law allows residents to direct a business not to sell their covered personal information. We do not sell personal information. To submit a request anyway, email luke@mojavehaulco.com with the subject line "Nevada Opt-Out Request." We'll respond within 60 days.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact us
Mojave Haul Co, LLC
Henderson, NV
Email: luke@mojavehaulco.com
Phone: (725) 777-5868